Ingolstadt, Germany – 5th December 2018 : Europe’s largest consumer electronics retailer MediaMarktSaturn today announced it is deploying MishiPay’s mobile self-checkout solution in the world’s biggest electronics store in Hamburg. With SATURN Smartpay, shoppers will be able to use their smartphone to simply scan and pay for more than 100,000 products, eliminating the need for customers to queue or wait at the checkout.
The deployment comes following a successful initial trial in Europe’s first cashierless electronics store in Innsbruck, which started in March 2018. “Our project in Innsbruck earlier this year utilised MishiPay’s mobile self-checkout technology and the results far exceeded our expectations. The very positive response from customers has encouraged us to offer mobile self-checkout across a large floorspace for the first time,” said Martin Wild, Chief Innovation Officer of the MediaMarktSaturn Retail Group.
Solving a €34 billion problem
The announcement comes at a time when retailers around the world are working to improve customer experience and convenience. A recent study by Adyen* estimated that the European retail sector has lost €34 billion in the last 12 months alone because customers were put off by long waiting times. Saturn are now putting themselves at the forefront of in-store innovation, creating a market-leading customer experience: “Our customers in Hamburg will benefit from an even better shopping experience and an additional innovative payment option when doing their Christmas shopping. We are excited to be working with MishiPay once again and are looking forward to seeing the results of our latest collaboration,” added Martin Wild.
“We’re very excited to continue working with MediaMarktSaturn to bring our scan, pay, leave technology to Saturn Hamburg. As MishiPay continues to grow, this is the next step in our mission to bring the best of the online checkout experience to physical stores and make the shopping experience more convenient and enjoyable for customers.”
Market-leading customer experience
MishiPay is an award-winning British start-up that is leading the frictionless retail revolution with its mobile self-checkout solution. The solution integrates seamlessly into retailers’ existing payment systems, allowing retailers to create a marketing-leading customer experience quickly, easily and at a fraction of the cost of bespoke cashierless systems being trialled elsewhere.
CEO and co-founder of MishiPay, Mustafa Khanwala said: “We’re very excited to continue working with MediaMarktSaturn to bring our scan, pay, leave technology to Saturn Hamburg. As MishiPay continues to grow, this is the next step in our mission to bring the best of the online checkout experience to physical stores and make the shopping experience more convenient and enjoyable for customers.”
For more information on the MishiPay mobile self-checkout solution go to www.mishipay.com
*Adyen Retail Report Europa
MishiPay brings the best of the online checkout experience to physical stores, giving shoppers the ability to scan and pay for their shopping using their mobile phones. Founded in 2015, MishiPay has grown quickly and now serves its scan, pay, leave technology to some of the largest retailers in the world. Thanks to the skills of their technical team and their carefully curated list of partners, MishiPay are able to integrate quickly and cost-effectively into retailers’ existing systems without the need for any additional hardware, making it possible for both shops and shoppers to benefit from the best of the online and offline worlds.
Saturn turns technology into an experience for its customers and shows them how modern tech can enhance their lives. Founded in 1961, Saturn is now an independent sales brand under the auspices of the MediaMarktSaturn Retail Group, Europe’s number one consumer electronics retailer. In Germany, Saturn has 158 stores and employs around 9,000 people. Altogether, there are about 170 Saturn stores in three European countries. Saturn’s spacious stores are known for their attractive locations, their wide range of brand-name products sold at value-for-money prices, and excellent service and advice. Saturn’s brick-and-mortar business in Germany is closely integrated with its online shop www.saturn.de as well as mobile, app-based shopping. Under this multi-channel strategy, Saturn customers benefit from both the advantages of online shopping and the personal advice and services offered by local stores.